Support Knowledgebase SHBT MyHome 2.x Why was my Payment not accepted from your company?
Why was my Payment not accepted from your company?
- Date added:
- Saturday, 18 October 2008
- Last revised:
- Thursday, 30 July 2009
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- 2181
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Answer
More Information about Confirmed Addresses:
Currently we do not accept payment through PayPal from accounts which are not PayPal verified and do not have confirmed address given. This was a big step against hijacking with not guilty Credit cards. If we recognize such payments we do a back payment instantly.
However if you would like to buy the software through our site, there are two main steps you can do:
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Verify your account, fill in your confirmed address and do the payment again.
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You can also do an electronic cash order through your bank account. (however if you want to do so, please contact us before at: office@shbt.hu)
We apologize for that strict step, but it is better for our customers and for us. If you think there is some problem with PayPal or other hicjacking with our softwares, please write us at piracy@shbt.hu.
- Guard against stolen credit cards.
- Prevent identity theft.
- Decrease chances of receiving a fraud related chargeback.
What is a confirmed address?
- When a buyer’s credit card billing and shipping addresses are the same.
- In some cases, PayPal has examined the buyer’s PayPal account history.
Shipping to an unconfirmed address.
Most unconfirmed addresses are not fraudulent, and sellers don’t usually experience problems with them. When you do ship to an unconfirmed address, PayPal encourages you to be alert and minimize risk by following our Security Tips for Sellers.
How a buyer can confirm an address.
Inform your buyer about how to confirm their address by communicating the following options:
- Add a credit card to their PayPal account. PayPal will confirm the credit card billing address (the address where you receive your credit card statement).
- Apply for PayPal Buyer Credit. If they're approved, the address on your application will be a confirmed address.
- Alternate address confirmation. This process takes several days and is only available for U.S. accounts. To learn more, log in to your PayPal account and visit Alternate Address Confirmation.